Let's Doodle Support

We're happy to help

Frequently Asked Questions

How do I save my artwork?

Tap the save icon in the top-right corner of any doodle screen. The first time you save, the app will ask for permission to access your photos - tap Allow. Your doodle is saved directly to your device's photo library.

I bought the premium upgrade but the doodles are still locked

Go back to the home screen, tap any locked doodle, and on the unlock screen tap Restore Purchases. This reconnects your existing purchase to the app. If it still doesn't work, make sure you are signed into the same Apple ID you used to purchase.

What is Kid Mode?

Kid Mode locks the app so children cannot exit or switch to other apps without entering a PIN. It's a premium feature. To set it up, tap the settings icon on the home screen and follow the prompts to create a PIN and enable Kid Mode.

How do I unlock Kid Mode as a parent?

Triple-tap the bottom-left corner of any screen while Kid Mode is active. A PIN entry dialog will appear. Enter your PIN to access the settings screen.

I forgot my Kid Mode PIN

PINs are stored securely on your device and cannot be recovered. To reset Kid Mode, delete and reinstall the app. Your premium purchase is stored with Apple and can be restored afterwards using the Restore Purchases button on the unlock screen.

How do I use the different brushes in Free Draw?

Scroll the tool bar at the bottom of the Free Draw screen to see all seven brushes: Pen, Fill, Spray, Chalk, Neon, Glitter, and Rainbow. Tap any tool to select it. The Neon and Rainbow brushes cycle through colors automatically - the color picker applies to Pen, Spray, Chalk, and Glitter.

How do I stop a vine from growing in Growing Vines?

Tap near the tip of any actively growing vine to stop its growth.

The app is crashing or not behaving as expected

Try closing the app fully and reopening it. If the problem continues, please contact us with a description of what happened and which doodle you were in when it occurred.

Contact Us

If your question isn't answered above, we'd love to hear from you. We aim to respond within 2 business days.

Get in Touch

Send us a message and we'll get back to you as soon as we can.

hello@ohgood.co.za

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